Shipping Policy
Last updated October 2026
ZEWDU SOFTWARE is a small Denver clothing shop with a garden-after-dark mood. This page is the plain, practical part: how long your order takes to leave us, how long it travels and what it costs. All prices are in U.S. dollars.
Where we ship
We ship within the United States only — all 50 states and the District of Columbia, including Alaska and Hawaii. We do not currently ship to U.S. territories, APO/FPO addresses or international addresses.
Free shipping
Standard shipping is free on orders of $75 or more, based on the merchandise subtotal after discounts. Orders under $75 ship Standard for $6.99.
Order cut-off time
Orders placed before 12:00 PM ET on a business day begin handling the same day. Orders placed after the cut-off, or on weekends and U.S. holidays, begin handling on the next business day. Handling itself takes 1–2 business days — see the table below.
Handling Time
Each order is checked and packed before we hand it to USPS, UPS or FedEx. Handling takes 1–2 business days for Standard, Express and Overnight alike — a faster method shortens the time in transit, not the time on our packing table. Business days are Monday to Friday, excluding U.S. holidays.
Estimated delivery by shipping method
| Service | Handling | Transit | Total Delivery | Price |
|---|---|---|---|---|
| Standard | 1–2 business days | 5–7 business days | 6–9 business days | $6.99 · free on orders of $75 or more |
| Express | 1–2 business days | 2–4 business days | 3–6 business days | $12.99 |
| Overnight | 1–2 business days | 1–2 business days | 2–4 business days | $24.99 |
Total Delivery = handling + transit. These are estimates, not guaranteed dates; checkout shows the same figures for the method you pick.
Tax policy
All prices shown are the final price you pay — any applicable sales tax is already included in the listed price. No additional sales tax is added at checkout.
Order confirmation
Right after you order, we email a confirmation with your order number and a summary to the address you entered at checkout. If you cannot find it within a few minutes, check your spam folder.
Order Tracking
Once your parcel ships, its carrier and tracking number appear on our Track order page — enter your order number and the email you used at checkout.
Address accuracy and changes
Please check your shipping address before placing your order. We are not responsible for parcels delayed, lost or returned because an address is incorrect or incomplete. If you spot an error, write to us through the Contact page straight away — we can update the address only while the order is still in handling. Once it has shipped, changes depend on the carrier.
Delays
Weather, holiday volume and carrier delays can stretch transit beyond the estimates above. If your parcel has not arrived after the latest Total Delivery estimate in the table for the method you chose, contact us and we will look into it with the carrier.
Damaged or lost parcels
If your parcel arrives damaged, or is marked delivered but has not arrived, contact us within 7 days of the delivery date with your order number and, where possible, photos. We will work with the carrier to locate the parcel or send a replacement at no additional cost.
Questions?
Send a note through the Contact page with your order number so we can look up your order.